It is mandatory for all our Members to:

• Upload a clear profile photo
• Provide & validate their address on Google maps
• Validate their email address
• Validate their mobile phone number
• Verified details show as verification badges on member profiles
• No Pet Owners with Council declared dangerous dogs are allowed to use the PetCloud website to look for care

1. Read profiles and choose your pet wisely - It is very important that when you get a booking request, you have experience with the kind of Pet you are going to sit. Don't meet pet owners who don't have a clear profile picture
2. Let your neighbours know - When you reach the 'Meet & Greet' stage it's highly recommended that you let you neighbours know that you are expecting someone to come or have a friend with you. Always remember to trust your intuition
3. Pet Limits - Make sure you check with your local council for pet limits. To locate your local council and their by-laws for keeping animals, navigate to the Australian Government website and select your State, then local council
4. Get your check list ready - As a sitter it's your responsibility to ensure you get an emergency contact, dietary checklist, vet contact number and details about the pet's routine so make sure they have added it all in their Pet's PetCloud profile. For non-urgent health concerns during a booking, sitters can get Web Vet support, and in an emergency follow PetCloud's emergency steps
5. Get trained - Complete PetCloud's Pet Professional Training Course to learn pet behaviour, safety and what to do in an emergency
6. Money matters - As a sitter you must ensure that you get paid through PetCloud's payment system.
7. Set up a Geofence - Geofences are a virtual boundary around your property and in the event that a pet escapes and is wearing our recommended GPS tracker, then you will receive an SMS alert if they ever go outside the boundary. You can also use your phone to track them using the app

It is mandatory for all Members to:

• Upload a clear profile photo
• Provide & validate their address on Google maps
• Validate their email address
• Validate their mobile phone number
• Verified details show as verification badges on member profiles
• Sitters must have a clear and recent national police background check if they will have access to inside your home - see our home access safety guidelines
• Sitters must upload a current Driver's license if they offer Pet Taxi services
• We encourage photos of the Sitters backyard to also be uploaded and shared

1. Read profiles and choose your sitter wisely - It is very important that before booking a sitter, you read their profile and reviews thoroughly to be sure if they have the experience or capability to take care of your pet. See how PetCloud works, from finding a sitter to booking. Don't meet pet sitters who don't have a clear profile picture, and watch for these 10 red flags when booking a pet sitter
2. Take a friend along - When you reach the 'Meet & Greet' stage it's highly recommended that you take a friend with you if you are going to the sitter's place for the first time
3. Pet friendly house - As an owner you must make sure if the sitter has other pets, if there is a cozy spot for your pet and most importantly the house is escape proof. Use the Property Safety Checklist at the Meet & Greet
4. Get your check list ready - As an owner, you must provide the sitter with an an emergency contact, dietary checklist, vet contact number and details about the pet's routine. Incase of an accident, ensure you discuss any spend limits for Vets at the Meet & Greet. This info should be in your pet's online profile, and see the pet owner responsibilities. See what happens in a pet emergency and the support available to sitters, including Web Vet
5. Money matters - You must ensure that you pay through PetCloud's payment system.
6. Safety of your Pet - Make sure you have up to date profile picture of your pet as this will be used for facial recognition on our FindingRover app
7. Is there chemistry? - Your Pet must get along with the sitter and you must ensure that your listens to the commands given by the sitter. If the sitter can't manage your Pet, then maybe it's not the right match

• We ask for details on your pet's health, habits, and identity so that in the event of escape, illness, or accident, both the Sitter and the Pet Owner is aware of what to do and who to contact, and makes relocating a pet easier. Read more in our Pet Safety & Welfare guides
• No Council declared dangerous dogs are allowed to use the PetCloud website to look for care
• No Sitters who have had a dog with Parvo virus are allowed to use the PetCloud website
• Pets that are not council registered are not allowed to use the website
• Pets that are not microchipped are not allowed to use the website
• We limit the number of pets that Pet Sitters are allowed to book at their property and encourage every Sitter to understand their local council bylaws
• We provide a Pet Sitter Success Manual and Video
• Sitters can complete PetCloud's Pet Professional Training Course, developed with veterinarian Dr Mandy Paterson
• All pets have Flea, Tick, Worming, & Vaccinations reminders