Understand local laws, codes of practice, & the standard of care the RSPCA expects

Confidently handle Pet Emergencies, decrease the Risk of Dog Fights, Illness, Accident, or Escape.

Understand your value, set boundaries, & become an expert Client Communicator & grow a repeat client base.

Become a Certified Pet Professional

Through PetCloud’s Pet Professional Academy

Like our human family members, pets don't come with an instruction book! Completing this course will give you a sound introduction to caring for domestic companion animals in Australia.

Who is this course for?

  • Pet Sitters
  • House Sitters
  • Doggy Day Carers
  • Dog Walkers
  • Pet Taxi Drivers

Developed in collaboration with highly qualified and experienced professionals from the RSPCA this course is designed to be self-paced and completed in about 2 - 3 hours online.

It is designed to equip you with all you need to know while taking care of pets as a Pet Professional.

Price and Delivery Method

Depending on your circumstances, you may also be able to claim this training as a self-education tax deduction.

Course Code PCPM100
Qualification Statement of Attainment
Payment Options Upfront
Delivery Online


Course Modules

  1. Preparing your Home (including a Backyard Checklist)
  2. Basic Dog Care (Including a Guide to introducing animals)
    • Preparing your property & family to care for a dog
    • Diet & feeding
    • Walking Dogs Responsibly
    • Selecting Suitable Dog Breeds to Mind
    • Transporting Dogs
    • Medical Matters
  3. Meets & Greets and Customer Service
  4. Pet Behaviour Challenges
    • Communicating Challenges with Owners
    • Separation Anxiety
    • Making a Calming Home
    • Toilet Training
  5. Basic Cat Care
    • Preparing your property & family to care for a cat
    • Basic Care for cats
    • Introducing a Cat to its holiday home
    • Diet & feeding
    • Daily care
    • Transporting Cats
    • Medical matters
  6. Pet Emergencies
    • Signs that an animal is not well
    • Steps to help an animal
    • Moving an unwell or injured animal
    • First Aid for specific problems
    • Finding Emergency Contacts on PetCloud
    • What to do if a Pet Escapes
    • Insurance Claims
  7. Human Safety
    • Sitter Safety & when to turn down Clients
    • How to be Assertive
    • Dangerous Breeds of Dogs
    • Occupational Diseases
    • Preventing Muscle Strain
    • Suitable Clothing
  8. Local & State Laws
  9. Creating a Strong Listing & Marketing it
  10. Assessment.

Bonus Business Templates

  • Weekly Meet & Greet Tracker
  • 30 Day Promotion Challenge
  • Top Spots to Promote
  • Monthly Business Report Template
  • Pet Profile Template

After You Finish Study

When you complete this course you will have a much better foundation for understanding how to care for different pets and this is the starting point for a business working with companion animals.

The course is exclusive to PetCloud users only and after completion you get a Certification badge too your profile so that it stands out!

Got questions?

Call our customer support team on the number below to speak to one of our advisors who will help you with all your eLearning questions

1300 66 77 85

"As an RSPCA Veterinarian and pet owner, I encourage all Pet Professionals to undertake PetCloud's Pet Sitting course.
It has been designed to help you understand pet behaviour, decrease the risk of escape, harm, and dog fights, and understand when to seek emergency help.
Overall, it will boost your pet sitting confidence in understanding the standards of care recommended by the RSPCA."

Dr Mandy Paterson,
Principal Scientist
RSPCA Queensland

"Doing the RSPCA Certified Course has given me more confidence as a Pet Minder and I have found that I have gotten more inquiries since doing it and having the badge displayed on my profile. I would definitely recommend it!" - Jolie, Nundah

"Selecting someone in my area who was an RSPCA Certified Minder gave me the peace of mind that I needed, knowing my dog, Lady, was going to be in safe hands" - Kerrie, Greensborough