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Choice & Flexibility

PetCloud plays an important role in supporting NDIS Participants who have a love of pets to achieve positive outcomes and improve their physical and mental well-being.

There are 3 NDIS Funded Supports we offer in line with the goals in your NDIS Plan and your disabilities:

Pet Care during Hospital Treatment or Rehabilitation

This involves Home Visits to your home to feed and water pets, or, your pets will go and board at the home of a Support Worker.

Animal Assisted Mentoring in the Community

This consists of including an animal (your dog) to help you in accessing pet friendly locations in the community, learning new skills, new social interactions and communication.

Assistance with Pet related Household tasks

A Support Worker will visit your home to assist you with tasks you need support with.

ndis pet care

How it works

PetCloud's friendly NDIS Bookings Coordinator is here to understand you and your goals, and connect you with reliable and trusted assistance near you.



Request a Quote or Request a Call Back from our NDIS Bookings Coordinator



If you're happy to proceed, we will create an Agreement.



A trained screened support worker will come to your home.

Case Study

Animal Assisted Mentoring in the Community, coupled with Assistance with Household Tasks can achieve powerful outcomes for Participants such as increased confidence and independence, social participation and inclusion, and can also lead to economic participation.

Frequently Asked Questions

What are some of the soft skills an NDIS Participant might develop from animal-assisted mentoring?

  • Time management and task prioritization
  • Communication and interpersonal skills
  • Adaptability and perseverance
  • Creativity
  • Critical thinking and positive mindset

What are some of the outcomes an NDIS Participant might develop from support through PetCloud?

  • Daily living and independence
  • Social participation and inclusion
  • Equitable access to quality services
  • Informed choice and control
  • On a case-by-case basis - Economic participation

Where are you located?

  • PetCloud has Support Workers nationally, Australia-wide.

Can I pay for Support using NDIS Funds?

  • Yes, however, it depends on whether you have a current plan, on the goals in your plan, on your disabilities, and whether you have enough budget to pay for the supports. Please contact our Booking Coordinator to discuss: ndis@petcloud.com.au

What is the benefit of booking a Support Worker with PetCloud?

  • We have quality safeguards in place. Our Support Workers are trained in NDIS orientation, are police checked, and are insured.

What if I don’t have a dog?

  • We may be able to assist by finding a Support Worker with a dog of their own. We prefer to work with yours.

What Assistance at Home can I get?

  • Kitty Litter changes
  • Backyard poo patrol
  • Pet washing
  • Pet feeding
  • Assistance with brushing, fur clipping, and dematting
  • Driving your pet to the Vet

Can you bring my pet to visit me while I’m in hospital?

  • We’ll work within the rules of your hospital and will try our best to make that happen if that is something that is possible.

Are you NDIS Registered?

  • Our NDIS Provider Registration Number: 4-GCTSMIV
    Our ABN is: 59603898862


"As an amputee I was so happy when I found Befrin via PetCloud in July 2022. We love the support we receive from Befrin. She's always enthusiastic when she arrives and my dog Olie absolutely loves her. Befrin is friendly, reliable and comes every day that she is scheduled and I trust her wholeheartedly with him. Our family really appreciates her and we hope to have a long relationship with her. As a person with a disability it is very challenging, so to have this service available is wonderful."

- Lachelle & Olie NDIS Participant and Pet Owner.
Thank you so much.

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Your Safety & Security

PetCloud meets strict Australian government safety and quality requirements. Your safety and security is at the forefront of our mind at all times and that's why PetCloud's NDIS Sitters & Walkers are:

Insured Sitters

Fully Insured

Police Checked

Police Checked

Trained Minders

Given Accredited Training


Written Agreement

NDIS Training

NDIS Training

ID Checks

Govt ID checks

Drivers Licence

Drivers Licence checks where applicable.

Pet Owner Reviews

Already have Assistance?

Add your Carer to our platform

Want to speak with our team? Call 1300 66 77 85 Monday to Friday 9-5pm AEST