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Sitter Compatability Guarantee

Vet-supported

All Sitters are Police Checked & Vet-supported

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Customer Support

Daily Photo Updates

Daily Photo Updates on Wellness & Activity

Simple steps to get you started ...

1

Find a Sitter Near You

Search for sitters in your area, read the reviews and select the best sitter for you.

2

Meet and Greet

Meet your chosen pet sitter for peace of mind.

3

Finalise Your Booking

Seamlessly book and securely pay using the PetCloud digital wallet.

4

Pack, Travel and Relax

Pack your bags, drop off your pet and relax knowing they are in the best care.

Frequently Asked Questions

A pet sitter looks after your pet while you're away or at work. Depending on the booking, they care for your pet at their home (boarding), stay at your home (house sitting), or drop in to feed, water and check on your pet (home visits).

On PetCloud, pet boarding at the sitter's home costs from $50 to $85 a night per pet, house sitting from $50 a night, doggy day care from $45 a day, home visits from $45 and dog walking from $30 for 30 minutes. Sitters set their own prices, shown on each listing.

Overnight pet boarding at a sitter's home costs from $50 to $85 a night per pet on PetCloud, and house sitting, where the sitter stays at your home, from $50 a night. Prices rise in peak periods such as Christmas, Easter and school holidays.

Search for sitters by suburb on PetCloud, or post a job with your dates and your pet's needs and let local sitters apply. To check a sitter is trustworthy:

Check four things: government-issued identity, a police check, pet care training, and reviews from confirmed bookings. Then meet the sitter, ask about their experience with pets like yours, and check your property together for escape routes and hazards.

Ask about their experience with your type of pet, what a typical day looks like, how they handle medication or special needs, what they'd do in an emergency, how often they'll send updates, and which refund policy they use.

Sitters on PetCloud can complete identity verification and a police check, and their listing shows which verifications they hold. A police check isn't a guarantee on its own, so also read reviews and meet the sitter before you book.

No. PetCloud's platform, training, and framework focus on prevention of pet injury, escape, or illness, while insurance focuses on claims after an incident has occurred. Pet owners are responsible for vet bills during a booking, so check what your own pet insurance covers. Sitters on PetCloud are independent, so if insurance matters to you, ask your sitter whether they hold public liability insurance.

You pay when you confirm the booking. Your payment is held securely and released to the sitter after your 24-hour quality check window at the end of the booking. A booking fee of 10%, capped at $40, applies.

Each sitter chooses their own refund policy, shown on their listing. Depending on the policy, you need to cancel with 1 day's notice by midday, 7 days' notice or 14 days' notice for a full refund. In peak season, most policies don't allow for change of mind.

Look for identity and police check verification, reviews that only come from confirmed bookings, secure payment that's held until after the booking, and a vet-endorsed training option for sitters. PetCloud has all four.

Sign up as a pet sitter on PetCloud, create your listing, set your own rates and complete your verifications. Sitters on PetCloud are independent contractors who choose the jobs and services they offer.

Pet boarding means your pet stays at the sitter's home. Pet sitting is broader: it can mean boarding, a house sitter staying at your home, or a sitter visiting to feed and check on your pet. Boarding is priced per pet per night, from $50 to $85, while house sitting is a flat nightly rate from $50.

Or post a job and let available Pet Sitters come to you...

This sends out an alert in a 25km radius and available sitters will come to you.

A trusted network of Pet Sitters


More and more Pet Owners, like you, prefer PetCloud’s national network of home-based Pet Sitters as a kind and caring alternative to kennel boarding facilities.

When you book through PetCloud, you get:

  • Meet in person before your card is charged
  • On-demand video vet consults during your booking
  • Compatibility Guarantee – Find a Great Match or we'll help you find better or happily refund you
  • Daily photo updates on Wellness & Activity sent by the sitter to you'd

Thousands of sitters near you.

Ready to care for when you can't be there ...

Book with Confidence



Safe Stays

Safe Stays

We help you book safe and secure pet stays.

Vet-supported Sitters

Vet-supported Sitters

We help you book safe and secure pet stays.

Police Checked

Police Checked

We ensure all sitters are police checked.

Agreement

Agreement

Our website provides a written agreement for your services booked.

Trained Minders

Trained Minders

Pet Care Training provided to sitters and walkers.

Secure Escrow

Payment for Bookings before they begin is made into a PetCloud holding account. Funds are released by Pet Owners at the end of the booking.